Support
Help & Support
Questions, bugs, or ideas for Tiny Takes? We’re a small team and read every message. Most of the answers below come down to one thing: your videos live on your iPhone, not on our servers.
Email us
The fastest way to reach us is support@tinytakes.app. To help us help you, mention your iPhone model and iOS version, and describe what you expected to happen versus what you saw.
Restoring a purchase
Full Access is a one-time purchase tied to your Apple Account. On a new phone, or after reinstalling, open Tiny Takes and use Restore Purchases in Settings to unlock it again at no extra charge.
Where your videos live
Tiny Takes is local-first: recordings, trims, and exports are stored on your device, not in a Tiny Takes cloud. Because of that, you are responsible for backups — keep Tiny Takes in your iCloud/device backup, or export keepsakes you want to keep to your Photos library. See our Privacy Policy for details.
Report a bug or request a word
Found something broken, or want a prompt word or deck added? Email us at support@tinytakes.app. Screenshots and a quick note on the steps that led to the problem make a big difference.
App Store & billing
Downloads, payments, and refunds are handled by Apple through the App Store. For receipts, refund requests, or subscription management, Apple's support is the right place to start; for anything specific to how Tiny Takes works, write to us directly.